Peach Lily Dog Hotel Guest information
Tell us about familiar food, toileting habits and reactions to other dogs. Check the journey from arrival to collection and the limits of overnight services.
We check documents, belongings, health, food, medication and emergency contacts at arrival.
Normal check-in and collection hours are 08:00–19:00 JST. Contact us before changing your booked time.
Individual assessment required
Bring your dog’s usual food and share any individual feeding instructions.
We provide bowls and water containers. Specific feeding schedules or methods require advance confirmation.
Individual assessment required
We consider suitable management for each dog using the on-site environment, including the dog run.
A fixed frequency or method of exercise, toileting or contact with other dogs is not guaranteed.
Under the published terms, the service is generally not provided from night to early morning.
The terms explain that monitoring or recognition of a change may be delayed. If your dog needs continuous observation or treatment at night, consult your veterinarian and the facility before booking.
Your dog is handed over at the booked collection time.
Contact us in advance about a time change. Check extension charges if collection will be after 19:00.
RELATED PEACH LILY SERVICES
External service pages may display Japanese.
Arrange shampoo or grooming while your dog stays
Reduce the need for a separate salon visit after your trip.
A separate Platinum Grooming appointment. Subject to availability and your dog’s condition; not automatically included in boarding.
Visit Platinum GroomingCheck salon services and indicative availability before deciding your boarding dates. A displayed space may still be unavailable because of closures or booking restrictions.
We check documents, belongings, health, food, medication and emergency contacts at arrival, and hand your dog over at collection. Normal hours are 08:00–19:00 JST. Give advance notice of time changes because they affect staffing.
Bring your dog’s usual food. Explain any individual feeding instructions both when booking and at arrival. Consult us beforehand about changes of food or special preparation.
Pack it so the dog’s name and feeding instructions are clear. Make quantities, frequency, storage and specified feeding times clear when booking and handing over food. Follow the packing instructions supplied with your booking.
We provide food bowls and water containers. Ask before booking if there is a special reason to use your dog’s own equipment.
We assess your dog and the dogs staying that day to decide on contact or individual care. Dogs are not automatically placed in the same group. Disclose reactions to other dogs before booking.
The site has exercise space including a dog run. Methods and dog combinations depend on health, weather and the day’s circumstances. A fixed frequency or duration is not guaranteed online.
Use of the run depends on your dog and management decisions on the day. The same exercise or contact with other dogs is not guaranteed for every dog. Individual care may be considered.
We ask about normal habits and precautions at check-in. Consult us before booking about specific places, frequency, nappies or other individual arrangements.
Under the published terms, services are generally not provided from night to early morning. The terms explain that recognition or management of a change may be delayed. If continuous observation or treatment is needed at night, disclose the care needed and consult your veterinarian and the facility about suitability before booking.
We assess the situation, contact you and arrange veterinary care if necessary. In emergencies or when contacts cannot be reached, the facility decides necessary action under the published terms. Diagnosis, treatment and medication are decided by a veterinarian, with veterinary and medicine costs payable by the owner.
Check availability and boarding requirements before submitting your application.